Wholesale retail energy startup based in Houston is preparing to scale its artificial intelligence-backed business based on its positive customer feedback. Evolve Energy uses AI and machine learning to optimize energy usage, providing customers with the best wholesale energy prices on fluctuating renewable resources.
"We want to help our customers save a significant amount of money on electricity costs and help them decarbonize the grid," CEO Michael Lee tells InnovationMap.
http://houston.innovationmap.com/evolve-energy-uses-ai-machine-learning-to-save-on-electricity-2644720884.html/
If you’re running a small to medium business, you’re on the lookout for every growth strategy you can find. Growth means more clients, more sales, and more revenue. But are you overlooking one of the most important?
I’m talking about customer reviews. All too many businesses think of reviews as a subset of customer relations, but they should be the pillar of your growth strategy.
http://dynamicbusiness.com.au/theinformer/partnercontent/will-customer-reviews-become-even-more-important-for-business-growth-in-2020.html/
When it was first established, DPG Media solely produced paper newspapers. However the market has since taken a turn. Customers’ needs are evolving and digital products have become a primary medium for consuming news. This is especially true among younger generations that want everything digital. Meanwhile, the combination of traditional and digital news is still very popular among customers.
So how does DPG Media plan to better cater to the customers interested in their digital products? Let’s take a look.
https://mopinion.com/dpg-media-rolls-out-mopinion-software/
There’s something that you can see in all kinds of retail stores and airports and hotels that our guest today wishes would just go away. And that’s the customer service desk. You know what I’m talking about, the desk or stand with the sign above it where you often have to wait in line and then explain everything that happened to finally get something taken care of?
Our guest believes that that desk sends the wrong message, not just to customers, but to employees; that it’s silently telling all the other workers, they don’t have to mess with problems or handle complaints because customer service will take care of it – it’s their job.
http://hbr.org/ideacast/2020/01/setting-a-high-bar-for-your-customer-service/
The “Alternative Tourism Market Analysis to 2030” is a specialized and in-depth study of the Alternative Tourism industry with a focus on the Alternative Tourism market trend. The report aims to provide an overview of the Alternative Tourism market with detailed market segmentation by component, application, end-user, and geography. The Alternative Tourism market is expected to witness high growth during the forecast period. The report includes key statistics on the market status of the leading market players and offers key trends and opportunities in the market.
http://fnbherald.com/2020/01/07/customer-feedback-software-market-prognosticated-for-a-stunning-growth-by-2030/
The opinions of your customers are important; they can tell you what they love about your business and they can also tell you what areas need improvement. So, collecting customer feedback is necessary if you want to increase customer retention and grow your business.
http://customerthink.com/how-to-collect-customer-feedback-on-social-media/
Improving the customer experience and improve your business operationally means keeping up with the many ways customers communicate with you.
Contributor and SMX speaker, Adam Dorfman, thinks the customer feedback ecosystem is going to play an even more important role in the coming year for businesses looking to improve operations and the customer experience.
http://marketingland.com/businesses-need-to-think-differently-about-survey-data-in-2020-273470/
Remember the mom and pop shops of years past? Their customer service was something to be emulated. Employees went out of their way to ensure an experience that encouraged customers to return time and time again.
All new entrepreneurs must jump in with both feet and the understanding that their company’s customer service needs to be as outstanding and memorable as that of the past — the company’s success will depend on it.
http://bizjournals.com/bizjournals/how-to/growth-strategies/2020/01/customer-service-is-a-key-element-of-your-company.html/
With New Year’s sales happening all around us, it's critical to implement customer-retention strategies that will keep your buyers loyal beyond peak revenue periods. After all, why should Amazon be the only retailer or e-commerce brand to grab so much of the sales?
http://entrepreneur.com/article/344334/
In a recent study published by Prophecy Market Insights, titled, Global Customer Feedback Software Market Research Report, analysts offers an in-depth analysis of global Customer Feedback Software market. The study analyses the various aspect of the market by studying its historic and forecast data. The research report provides Porters five force model, SWOT analysis, and PESTEL analysis of the Customer Feedback Software market. The different areas covered in the report are Customer Feedback Software market size, drivers and restrains, segment analysis, geographic outlook, major manufacturers in the market, and competitive landscape.
http://infostreetwire.com/2019/12/29/customer-feedback-software-market-insights-new-project-investment-and-potential-growth-scope/1027170/
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