The secret sauce of a successful company comes down to the people you hire, and every company should review its financial every Friday. Both of those lessons came from personal experience. Years ago, an employee made off with thousands after cooking the books, and he was forced to start his business from scratch. After that fresh start, though, he says he was able to reevaluate what was and wasn’t working within his company.
https://www.ama.org/events-training/Conferences/Pages/luke-wycoff-value-customer-reviews.aspx/
Here are five best practices for gathering product feedback...
https://www.pragmaticmarketing.com/blog/post/5-best-practices-for-gathering-customer-feedback-in-2018/
Your sales have dropped. So has customer retention. You wonder what could you be doing better.
You probably have some ideas, but the best way to get the answers to this question is to ask your customers for candid feedback.
Maybe you are already asking them if they are satisfied. If so, is the data telling you what you need to know?
https://www.surveygizmo.com/survey-blog/how-to-create-useful-customer-feedback-forms/
When it comes to user-generated content, both B2B and B2C brands are seeing impressive results. You may recognize some of these examples on the B2C side. Brands like Red Bull and GoPro have built their brands around user-submitted videos and photos. Starbucks collected 1,200 customer submissions on Instagram with its holiday cup design contest. And T-Mobile said it received 80,000 breakup letters from customers in response to its campaign to get people to switch over from their competitors...
https://marketingland.com/user-generated-content-customer-feedback-can-strengthen-value-proposition-198130/
The premise behind customer feedback is that it helps you adapt to what the customer finds valuable, ensuring you are building “the right product.” In order to make that customer feedback useful, it is important to get feedback from the right customers and incorporate it in a timely basis. If no customers are attending the demos or no demos are occurring, I have to ask: What are you adapting to?
https://www.techwell.com/techwell-insights/2015/10/importance-customer-feedback-building-right-product/
Applying the right methodology for collecting and analyzing user feedback will help you improve your products and services, streamline operations, and boost customer satisfaction.
https://www.techrepublic.com/blog/10-things/10-ways-to-gain-valuable-insights-from-customer-feedback/
I’ve had the joy of working with a number of companies who have kick-started their new online customer feedback journeys. A favorite pastime here at Mopinion is to look at some of the more outlandish feedback comments that users of our platform receive. It was in one of these recent sessions that the thought popped into my head of ‘what must our clients think when they see this?’
https://www.digitaldoughnut.com/articles/2017/may/the-three-categories-of-online-customer-feedback/
There’s skill involved in knowing who to get feedback from, how to do it, and which feedback to listen to and act on.
That’s what today’s post is about.
https://www.groovehq.com/blog/customer-feedback/
With so many ways to gather customer feedback these days there really isn’t a right or wrong way to get it. And since each client has a different story, personality, schedule, etc. having multiple ways is your best bet.
http://www.copypress.com/blog/customer-feedback-how-to-get-it-why-its-important-and-what-you-do-with-it/
Collecting customer feedback is important to succeeding as a business.
This customer data tells you how to improve your business. Plus, listening to customers is the first step in providing great customer experiences.
https://www.qminder.com/customer-feedback-customer-experience/
