Feedback can help cultivate certain behaviors and bring awareness to the things that need work. In theory, feedback is a great opportunity for change. In reality it can be a scary thing for people.
https://www.nicereply.com/blog/receiving-feedback/
Getting useful customer feedback is not nearly as difficult as it sounds–here’s a few strategies the genius product teams at companies like Etsy, Facebook, and Pardot have used to capture actionable customer feedback:
https://community.uservoice.com/blog/collect-customer-feedback/
Here are five best practices for gathering product feedback...
https://www.pragmaticmarketing.com/blog/post/5-best-practices-for-gathering-customer-feedback-in-2018/
Every business hopes to better its profits. The best way to do so is to serve the customer as fully as possible, especially if you can get each consumer to lead the way. By seeking customer feedback, many businesses gain a clearer picture of ways they can improve.
https://www.searchenginejournal.com/4-innovative-methods-collecting-customer-feedback/119417/
Your business will make more money if your customers are happier. But how do you keep your customers happy? How do you even know what your customers like or dislike about your product?
https://www.forbes.com/sites/theyec/2011/12/14/3-reasons-to-ask-for-customer-feedback/#3fe612ff4700/
Whether you run a brick-and-mortar store or an e-commerce website, create a solid system for collecting and reviewing customer feedback. Here are three simple tips for collecting feedback from current and former customers.
https://www.nexxt.com/articles/3-simple-tips-for-customer-feedback-19978-article.html/