We are delighted to share that the world’s largest sporting goods retailer, Decathlon, is now using Mopinion’s feedback analytics software. Decathlon hit the ground running with their new online feedback programme in the summer of 2017 with feedback forms on their French and Chinese websites. Pleased with the performance and customer insights obtained via Mopinion’s software, Decathlon is now in the process of rolling out Mopinion software on webshops in twenty-one additional countries!
https://mopinion.com/decathlon-rolls-out-mopinion-feedback-software-in-23-countries/
"In this post, we outline a few key ways that retailers can step their customer experience game up to keep their customers happy, engaged, and loyal."
https://www.business2community.com/customer-experience/retailers-can-use-customer-experience-compete-amazon-02004104/
