Tags: online-experience*

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  1. Established in 2001 in the Netherlands, Translink operates as the connecting force behind the OV-chipkaart. One card used for accessing all sorts of public transportation, the OV-chipkaart is an easier and more secure way for people to travel. The OV-chipkaart also allows Dutch public transportation companies to make more efficient use of capacity, resources and staff. Translink aims to give its customers a personal, relevant and seamless online experience using a mobile-first approach – so that customers can access their personal OV-data at any time or place.
    https://mopinion.com/translink-provides-seamless-online-experience-with-customer-feedback/
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  2. The ability to track what people say about you online has several benefits.
    You can leave timely feedback on comments about you. It can help improve your products and services.
    Most of all, monitoring what people say about you online will help you maintain a good reputation.
    Here are 10 tools that can help you monitor your online reputation, irrespective of your niche.
    https://www.searchenginejournal.com/best-online-reputation-monitoring-tools/250769/
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  3. Following more revelations about fraudulent customer reviews, how can your business benefit from online reviews without falling foul of the fakes?

    A BBC investigation has revealed that fake online reviews are being openly traded on the internet.
    https://www.mycustomer.com/experience/voice-of-the-customer/customer-reviews-best-practices-to-beat-the-frauds-and-build-trust/
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