Customer reviews: Best practices to beat the frauds and build trust

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  1. Customer reviews: Best practices to beat the frauds and build trust
    Following more revelations about fraudulent customer reviews, how can your business benefit from online reviews without falling foul of the fakes? A BBC investigation has revealed that fake online reviews are being openly traded on the internet.
    https://www.mycustomer.com/experience/voice-of-the-customer/customer-reviews-best-practices-to-beat-the-frauds-and-build-trust/
    Tags: customer-feedback, customer-reviews, online-reviews, online-experience, cx, customer-experience, by tjeerdtraats (2018-05-01)
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