Customer Feedback News

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1. 10 of the Best Tools to Monitor Your Online Reputation

   The ability to track what people say about you online has several benefits.
   You can leave timely feedback on comments about you. It can help improve your products and services.
   Most of all, monitoring what people say about you online will help you maintain a good reputation.
   Here are 10 tools that can help you monitor your online reputation, irrespective of your niche.

   https://www.searchenginejournal.com/best-online-reputation-monitoring-tools/250769/

   Tags: customer-feedback, cf, tools, online-experience by tjeerdtraats (2018-06-05)

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2. Customer reviews: Best practices to beat the frauds and build trust

   Following more revelations about fraudulent customer reviews, how can your business benefit from online reviews without falling foul of the fakes?
   
   A BBC investigation has revealed that fake online reviews are being openly traded on the internet.

   https://www.mycustomer.com/experience/voice-of-the-customer/customer-reviews-best-practices-to-beat-the-frauds-and-build-trust/

   Tags: customer-feedback, customer-reviews, online-reviews, online-experience, cx, customer-experience by tjeerdtraats (2018-05-01)

   Comments - Voting 0

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