There is no one better than your satisfied consumers to narrate your success stories. With as much as 70% of people relying on customer reviews before making a purchase...
http://www.jeffbullas.com/7-tips-market-brand-using-customer-reviews/
Online customer reviews can make or break your business. Entrepreneurs find it a priority to learn to react to people’s feedback, both positive and negative.
http://customerthink.com/7-effective-ways-to-respond-to-customers-feedback/
Bill Gates once famously said “Your most unhappy customers are your greatest source of learning.”
While it’s a poignant quote, it doesn’t mean unhappy customers are your goal (there’s only so much positive spin Silicon Valley can put on failure). Prevention, as always, is the best medicine. With that in mind, here are 7 of the most common customer feedback nightmares Product Managers face and a few sharp strategies for avoiding them.
https://community.uservoice.com/blog/customer-feedback-nightmares/
Any online business knows how important it is to take the time to get customer feedback. It helps you understand the WHY in what people are doing. When you gather the customer feedback based on analytics, it becomes easier to get a clearer picture of what’s happening.
https://fairyblogmother.co.uk/customer-feedback-reviews/
Here are our top five cool things that you can spin off with customer feedback, to wow your customers and your own employees.
https://www.entrepreneur.com/article/251743/
Your business will make more money if your customers are happier. But how do you keep your customers happy? How do you even know what your customers like or dislike about your product?
https://www.forbes.com/sites/theyec/2011/12/14/3-reasons-to-ask-for-customer-feedback/#3fe612ff4700/
