Customer Feedback News

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1. HealthEngine reviews customer feedback

   Successful Perth tech business HealthEngine has removed all customer feedback from its website while it conducts a review.
   
   The review follows an investigation by Fairfax, which analysed nearly 50,000 patient reviews and found the business had altered 53 per cent of them in some way.

   https://www.businessnews.com.au/article/HealthEngine-reviews-customer-feedback/

   Tags: customer-review, healthengine, reviews, customer-feedback by tjeerdtraats (2018-06-19)

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2. 7 Effective Ways to Respond to Customer’s Feedback

   Online customer reviews can make or break your business. Entrepreneurs find it a priority to learn to react to people’s feedback, both positive and negative.

   http://customerthink.com/7-effective-ways-to-respond-to-customers-feedback/

   Tags: customer-feedback, feedback, customer-experience, cx, customer-reviews, reviews by tjeerdtraats (2018-05-08)

   Comments - Voting 0

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