Customer Feedback News

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1. 8 Ways to Use Social Media Customer Feedback

   There are a variety of different ways to collect customer feedback, and surveys are usually the first method that comes to mind.
   
   But that's not the only way to figure out what your customers are saying about your product -- in fact, you could be missing out on valuable customer feedback coming in through a different channel: social media.

   https://blog.hubspot.com/service/social-media-customer-feedback/

   Tags: customer-feedback, ux, user-experience, product-feedback, surveys by tjeerdtraats (2019-09-09)

   Comments - Voting 0
2. How to Create Online Customer Satisfaction Surveys

   Ever wonder what customers are saying about you? Want to improve customer relations and loyalty? Would great online reviews help your business? In a competitive marketplace, it’s critical to know exactly what your customers think. Online customer satisfaction surveys give you the feedback you need to keep customers happy and turn them into advocates.

   https://www.surveymonkey.com/mp/customer-satisfaction-surveys/

   Tags: customerfeedback, ux, user-experience, client-satisfaction, product-feedback, customer-loyalty by tjeerdtraats (2018-08-21)

   Comments - Voting 0

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