Getting useful customer feedback is not nearly as difficult as it sounds–here’s a few strategies the genius product teams at companies like Etsy, Facebook, and Pardot have used to capture actionable customer feedback:
https://community.uservoice.com/blog/collect-customer-feedback/
Customer feedback might seem like just a “nice-to-have” marketing asset, but it’s one of the most powerful tools B2Bs use in effective customer marketing. It’s not biased; it uses language that resonates with customers; it’s honest...
https://marketeer.kapost.com/customer-marketing-feedback/
Nevertheless, before you start gathering feedback, you should be clear about your intentions for getting your customers’ insights. Make sure to design a process that will produce the kind of results you want to get. Furthermore, you need to define how you plan to use the data you’ll be collecting.
There are different methods of collecting feedback as well, and you should be able to determine which channel is best suited for your goal. Here are seven ways to gather feedback from your customers.
http://20four7va.com/client-tips/7-effective-methods-collect-customer-feedback/
Here are five best practices for gathering product feedback...
https://www.pragmaticmarketing.com/blog/post/5-best-practices-for-gathering-customer-feedback-in-2018/
With so many ways to gather customer feedback these days there really isn’t a right or wrong way to get it. And since each client has a different story, personality, schedule, etc. having multiple ways is your best bet.
http://www.copypress.com/blog/customer-feedback-how-to-get-it-why-its-important-and-what-you-do-with-it/
What we are doing right and wrong that truly matters to our customers and to prospective customers?
https://www.forbes.com/sites/micahsolomon/2016/04/04/your-companys-survival-depends-on-the-right-customer-experience-feedback-heres-how-to-get-it/#4f94e76b7eef/
You can indeed get the insights you need, without it involving a huge investment in time. Use these tips and you’re sure to streamline the process of gathering that oh-so-necessary customer feedback.
https://blog.toggl.com/customer-feedback/
91% of unhappy customers will never buy from you again. The number one objective of any business should therefore be to create happy customers. Businesses that do, grow and flourish; those that don't, stagnate and perish.
https://www.userlike.com/en/blog/6-proven-methods-for-measuring-your-customer-satisfaction/
When you’re essentially mining for free data and insights from your customers, this is actually a pretty rude way to do it. Is it really any wonder response rates are low when they’re asked with such indifference?
https://www.kayako.com/blog/the-proper-way-to-ask-for-customer-feedback/
Every business hopes to better its profits. The best way to do so is to serve the customer as fully as possible, especially if you can get each consumer to lead the way. By seeking customer feedback, many businesses gain a clearer picture of ways they can improve.
https://www.searchenginejournal.com/4-innovative-methods-collecting-customer-feedback/119417/
