7 MOST EFFECTIVE METHODS TO COLLECT CUSTOMER FEEDBACK

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  1. Nevertheless, before you start gathering feedback, you should be clear about your intentions for getting your customers insights. Make sure to design a process that will produce the kind of results you want to get. Furthermore, you need to define how you plan to use the data youll be collecting. There are different methods of collecting feedback as well, and you should be able to determine which channel is best suited for your goal. Here are seven ways to gather feedback from your customers.
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.