I will discuss three examples of the Return on Investment (ROI) of online customer feedback. In short, what you can achieve when you give your feedback tool just a little more attention.
https://mopinion.com/the-roi-of-online-customer-feedback/
And if you paid close enough attention, it turns out there is quite a bit to be learned from “The Donald”. In this blog, we will identify four things digital marketers can learn from Donald Trump about Digital Customer Feedback.
https://mopinion.com/4-things-the-donald-can-teach-us-about-digital-customer-feedback/
Reliability, transparency, value and good service all lie at the heart of Devitt’s values. To meet the needs of its customers, Devitt’s online vision is focused on user experience and making processes simple and clear.
https://mopinion.com/customer-success-story-optimising-the-customer-journey/
From user experience to annual benchmarks and from text analytics to customisable dashboards, we’ve covered a lot this past year. Mopinion’s blog touches on all things customer feedback with articles catered to every digital role.
https://mopinion.com/mopinions-hottest-blog-posts-of-2016/
As a proud sponsor, Mopinion is pleased to announce the launch of a new online community: User Feedback News. This global community shares curated content surrounding trending topics such as user feedback, user experience and technology.
https://mopinion.com/a-new-community-for-user-feedback-news/
We’ve gathered some interesting articles from various online marketing portals and communities about customer feedback. These experts give their advice and opinions on various topics surrounding online feedback and we want to share it with you!
https://mopinion.com/blog-round-up-online-feedback-articles-of-2016/
This white paper titled, “Increasing online sales with customer feedback” delves into the best practices as well as benefits of utilising customer feedback throughout online ordering funnels.
https://mopinion.com/white-paper-increasing-online-sales-with-customer-feedback/
When we talk about quantitative and qualitative feedback on digital channels, we’re talking about the difference between objective and subjective data. This quantitative data tends to be more concrete and precise (e.g. traffic, number of clicks, behaviour).
https://mopinion.com/quantitative-vs-qualitative-online-customer-feedback/
Mopinion has just launched a new “Resources” section on its website. We pride ourselves in serving as a knowledge hub for all things online customer feedback, so we are pleased to present this “one stop shop” for digital marketers interested in content related to optimising digital channels with the online Voice of the Customer.
https://mopinion.com/mopinion-launches-new-resources-section-on-its-website/
Additionally, the website remains an important source for bringing in hot leads – those interested in making a hearing test appointment. To make it as easy as possible, customers can simply leave their phone number behind so that a representative can quickly call them back to schedule an appointment.
https://mopinion.com/customer-success-story-schoonenberg-hearing-specialist-focused-on-the-voice-of-the-customer/
