Customer Feedback News

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21. Smiley Survey Template

    Traditional smiley faces have been around for years now as a popular feedback metric. So why stop now? Try using these on your homepage forms to gauge user experience on your website.

    https://marketplace.mopinion.com/survey-templates/smiley-face-feedback-website-ux/

    Tags: user experience, customer feedback, smiley survey, user feedback, web ux by tjeerdtraats (2019-09-04)

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22. Customer Effort Score (CES) Survey

    Customer Effort Score is a popular metric that measures how much effort it took the customer to achieve his/her goal. This type of surveys is typically used mainly to gauge the aggregate, digital user experience experience of your customers with your product, enabling you to lower frustrations and provide a smooth online journey.

    https://marketplace.mopinion.com/survey-templates/ces-customer-effort-score-website-ux/

    Tags: customer feedback, customer goals, ux, cx, customer effort score survey, ces, customer insights, customer journey by tjeerdtraats (2019-09-04)

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23. Goal Completion Rate (GCR) Survey Template

    Find gaps in your UX that are preventing customers from reaching their goals. With a GCR slide-in survey, you will learn which of your visitors have completed, partly completed or failed to complete a specific goal on your website.

    https://marketplace.mopinion.com/survey-templates/gcr-goal-completion-rate-website-ux/

    Tags: customer goals, gcr, goal completion rate survey, customer feedback, cx, customer engagement by tjeerdtraats (2019-09-04)

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24. Thumbs Up/Down Survey Template

    The ever-popular thumbs rating system is great for rating content performance. Especially for those looking for quick insights into the performance of product content, online support features and blog posts.

    https://marketplace.mopinion.com/survey-templates/thumbs-up-down-survey-website-content/

    Tags: content survey, content performance, website content, customer feedback, customer valuations, cx by tjeerdtraats (2019-09-04)

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25. Yes/No Content Performance Survey

    Content largely defines the success of your business, so why wouldn’t you make it a priority to have the best website content out there? Content performance surveys are the perfect way of keeping things like product content, online support features and blog posts in tip-top shape.

    https://marketplace.mopinion.com/survey-templates/embedded-survey-yes-no-website-content/

    Tags: content performance survey, content performance, website content, customer valuation, customer feedback by tjeerdtraats (2019-09-04)

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26. Email Confirmation & Net Promoter Score (NPS) Template

    Even if your customer has made a purchase or completed a process, it doesn’t mean they did so with ease. Post-purchase (or post-experience) is a great time to ask how things went and where your customer stands loyalty-wise.

    https://marketplace.mopinion.com/survey-templates/email-confirmation-feedback-nps/

    Tags: post customer experience, post cx, nps, customer feedback, customer loyalty, email confirmation, customer insights by tjeerdtraats (2019-09-04)

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27. Email Newsletter Feedback Template

    Gain insight into what your readers truly value. Email newsletter feedback is an quick and simple way to gauge readership as well as email campaign performance.

    https://marketplace.mopinion.com/survey-templates/email-newsletter-feedback-thumbs/

    Tags: email newsletter, email newsletter feedback, email campaigns, email feedback, customer perceptions, customer feedback by tjeerdtraats (2019-09-04)

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28. Smiley Survey Template

    Traditional smiley faces have been around for years now as a popular feedback metric. So why stop now? Try using these on your homepage forms to gauge the level of loyalty customers have towards your service or product.

    https://marketplace.mopinion.com/survey-templates/smiley-face-score-loyalty/

    Tags: customer loyalty, cx, smiley survey, customer devotion, customer feedback, survey template by tjeerdtraats (2019-09-03)

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29. Net Promoter Score (NPS) Survey Template

    Net Promoter Score is a popular loyalty metric used by many businesses. Providing you with a benchmark that is indicative of your customers’ success, this metric tells you how likely your customers are to recommend your business to others.

    https://marketplace.mopinion.com/survey-templates/nps-net-promoter-score-loyalty/

    Tags: customer recommendations, survey template, nps, customer loyalty, loyalty metric, customer feedback by tjeerdtraats (2019-09-03)

    Comments - Voting 0

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