eringilliam: customer-behaviour*

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  1. Since there’s so much noise out there about customer retention strategies, we went straight to the top agencies and tech companies in the eCommerce ecosystem and asked them to share their most effective tips.

    Here are the top 10 customer retention strategies, according to the industry experts:
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  2. In today’s time of inbound marketing, having an in-depth knowledge of the customers works the best. It is important to have customer feedback - with what the customers are happy with and what they want you to improve.

    Analyzing the behavior of target audience is very important in this competitive era. Analytics shows all the demographics of the visitors like from which country they are from, peak time of the visitors, how much time they are spending, which page most visitors are landing on and everything else.

    So, it is very important to analyze the behavior of the audience. Once the behavior of the audience is known, the next step is to interact with the customers.
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.