incisive marketing and excellent customer service are crucial factors for success in the e-commerce space. The business of selling online is not rocket science, but a precision science. It involves evaluating, understanding and catering to customer preferences. This is the future of retail.
https://retail.economictimes.indiatimes.com/re-tales/how-online-sellers-can-improve-their-business/3156/
Whenever or however you do any new things, you must know that it’s very necessary to know from your customers what you did is right or wrong. Your customer who uses your product will be the best person to tell you whether it works or not. So the smartest thing to do is gathering precious feedback from your customers to improve not only your product offerings or services but also the way your brand is perceived.
https://www.revechat.com/blog/importance-customer-feedback-online-business/
Previously I have spoken about increasing online sales with customer feedback and focussed on collecting the right feedback, at the right place in the funnel. It is also vital to fully analyse this data to get the most out the feedback and uncover the best insights, to really optimise your online ordering funnels.
Here are my top 10 tips on how to better analyse feedback and use it to drive online sales..
https://mopinion.com/10-tips-to-improve-effective-customer-feedback-analysis-and-drive-online-sales/