In this article, the author discusses 6 strategies that will help to raise your NPS and generate more revenues as a result of higher customer satisfaction.
https://solvvy.com/detractors-vs-promoters-improve-nps/
Net Promoter Score (NPS) is a hugely popular rating system that companies use to rate customer experience. Although on the surface it appears extremely simple, there are still a large amount of companies that are not using it correctly.
We take a look at the most common mistakes below that if you can avoid will help you improve your score and increase your ROI.
https://customerthink.com/5-biggest-net-promoter-score-mistakes-and-how-to-avoid-them/
