Customer Feedback News

Bookmarks on this page are managed by an admin user.

15 bookmark(s) - Sort by: Date ↓ / Title / Voting / - Bookmarks from other users for this tag

11. Sell While You Sleep With These 5 Proven Strategies for Getting Customer Reviews That Close Sales

    Everyone knows reviews are important; so then why do so few actually take the time to create a strategy to capture the reviews consistently? If you work in any local or service-focused business, you can't afford to not get reviews from every client you serve. And if your business sells products online, you've got to ensure every place your product is sold has high-quality reviews.

    https://www.entrepreneur.com/article/310899/

    Tags: customer-feedback, customer-reviews, customer-experience, cx by tjeerdtraats (2018-05-07)

    Comments - Voting 0
12. Why Customer Complaints Are Good For Your Business

    In today’s Internet-driven world, customers have more power than ever.
    
    If customers have a positive customer experience, they will share this experience with friends, family and connections, which in turn can lead to new business. All at zero cost.

    https://www.superoffice.com/blog/customer-complaints-good-for-business/

    Tags: customer-feedback, customer-experience, customer-reviews, cx, feedback, feedback-analysis, analytics by tjeerdtraats (2018-05-03)

    Comments - Voting 0
13. The Impact of Online Reviews on Businesses

    During the last couple of years, the popularity of online reviews has grown significantly. Reviews help people decide which products or services they should buy, where they should travel and even where they should eat. Over time reviews have slowly become an integral part of business on the internet.

    https://www.brightlocal.com/2017/03/15/the-impact-of-online-reviews/

    Tags: customer-feedback, user-feedback, customer-review, customer-reviews, online-reviews, online-feedback by tjeerdtraats (2018-05-03)

    Comments - Voting 0
14. 7 Customer Feedback Nightmares Every Product Manager Should Avoid

    Bill Gates once famously said “Your most unhappy customers are your greatest source of learning.”
    
    While it’s a poignant quote, it doesn’t mean unhappy customers are your goal (there’s only so much positive spin Silicon Valley can put on failure). Prevention, as always, is the best medicine. With that in mind, here are 7 of the most common customer feedback nightmares Product Managers face and a few sharp strategies for avoiding them.

    https://community.uservoice.com/blog/customer-feedback-nightmares/

    Tags: customer-feedback, customer-reviews, customer-experience, user-feedback, product-manager by tjeerdtraats (2018-05-01)

    Comments - Voting 0
15. Customer reviews: Best practices to beat the frauds and build trust

    Following more revelations about fraudulent customer reviews, how can your business benefit from online reviews without falling foul of the fakes?
    
    A BBC investigation has revealed that fake online reviews are being openly traded on the internet.

    https://www.mycustomer.com/experience/voice-of-the-customer/customer-reviews-best-practices-to-beat-the-frauds-and-build-trust/

    Tags: customer-feedback, customer-reviews, online-reviews, online-experience, cx, customer-experience by tjeerdtraats (2018-05-01)

    Comments - Voting 0

First / Previous / Next / Last / Page 2 of 2