Collecting customer feedback right now might come across as a no-brainer; however, all the companies do this task to a greater or lesser extent. The majority of the businesses spend thousands on setting up several customer feedback channels, namely, emails, surveys, live chat application, rates, and reviews.
Is that worth it? Yes, it absolutely is, if you are aware of how to act on the customer feedback that you receive.
https://deskmoz.com/blog/customer-feedback-through-live-chat-application/
Bookmarks on this page are managed by an admin user. 
