Business owners sometimes complain about the accuracy of online ratings and reviews. But no matter how the angle swings on this feedback for your business, user ratings and reviews have a significant impact on sales. They are a critical part of whether a buyer decides to make a purchase or not.
According to research, 85% of online consumers trust online reviews on the same level as personal recommendations from friends and family. Likewise, additional research shows a 166% increase in sales conversion when ratings and user-generated content are integrated into the online shopping experience. Not bad, right?
https://www.forbes.com/sites/forbesagencycouncil/2018/03/05/how-to-increase-search-rankings-and-conversions-with-customer-ratings-and-reviews/#1060cedd2660/
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