Tags: data-driven*

2 bookmark(s) - Sort by: Date ↓ / Title / Voting /

  1. As the influence of social media continues to proliferate, so does the volume of online consumer insights available to companies.

    The ability to successfully filter, capture and analyze actionable data is extremely lucrative for data-driven organizations. According to a 2017 McKinsey study, organizations that leverage consumer behaviorial insights outperform their competitors by 85 percent in terms of sales growth and by more than 25 percent in total profits.
    https://www.cmswire.com/customer-experience/the-customer-voice-bringing-value-to-online-data/
    Comments - Voting 0
  2. Analytics goes hand in hand with today’s optimized customer experience strategy. Analytics is a tool that can be used at every step of the customer journey—from assessing and benchmarking customer support to gauging the voice of your customer for actionable business and product decision making. As predicted by Gartner, this year 50% of agent interactions will be influenced by real-time analytics.
    https://www.teamhgs.com/blog/advantages-using-analytics-customer-experience/
    Comments - Voting 0

Top of the page

First / Previous / Next / Last / Page 1 of 1 Customer Feedback News: tagged with "data-driven"

Make sure to check out our other labels too:

About - Made with in Rotterdam

Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.