Growth hacking is the ‘art’ of carrying out rapid experiments across marketing channels and product development with one constant goal – growth. Want to learn more? Dive in...
https://mopinion.com/10-must-read-growth-hacking-guides/
When you do a Google search, you’ll come across many various customer satisfaction metrics and tools to measure them. But where to start? What exactly do you need to know? How will you get the insights that are useful?
https://surveyanyplace.com/10-metrics-to-measure-customer-satisfaction-the-right-way/
Creating a useful customer survey is no easy task, but it's worth pursuing. Few other forms of feedback allow you to gather such a large volume of data so quickly on any set of questions. Today we’ll look at some proven ways to turn your surveys into a reliable source of insightful customer information.
https://www.helpscout.net/blog/customer-survey/
We all remember that dreaded phone call. After working all day, you'd pull out your chair to sit down for a family dinner and the phone would ring. You'd roll your eyes and walk over to pick it up. A stranger's voice would then ask if you had a few minutes to answer some questions about a recent experience you had with a company. Really? Right now? "Please call back later, I'm having dinner with my family." You'd hang up the phone and go back to the dinner table. "Now where were we?"
https://www.peoplemetrics.com/blog/cx-secrets-dont-limit-feedback-opportunities/
