Why Social Media is Your Most Important Customer Service Tool

1 bookmark(s)

  1. If youre a business but not on social media already, then you need to be. If you already have social media presence, its important that you are active and responsive. Social media is an extremely important customer service toolin fact your most important customer service tool these daysheres why:
    Voting 0

About - Made with in Rotterdam

Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.