Want to Nail Customer Experience? Give Customers Opportunity to Provide Input Earlier

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  1. The role of marketing has never been more important to businesses and marketers have never been more stressed and resource challenged. Website, content, social media, public relations and product marketing all fall under the marketing umbrella, making it the biggest lead generator in the company. In fact, budget for lead acquisition is often the biggest discretionary budget in a company. Yet, according the Hubspots State of Inbound report, more than 60 percent of marketers feel generating traffic and leads is the biggest challenge facing the organization followed by 40 percent of marketings feeling the heat to justify ROI to the rest of the organization.
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.