Voice of customer surveys: a killer tactic for quick CRO wins

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  1. Voice of customer surveys: a killer tactic for quick CRO wins
    Funnel analysis, A/B testing & landing page optimisation are all fantastic ways of improving your websites conversion rate. However, nothing will come close to the effectiveness of VoC analysis to deliver quick conversion rate and website usability increases.
    https://econsultancy.com/blog/64411-voice-of-customer-surveys-a-killer-tactic-for-quick-cro-wins/
    Tags: cro, voice-of-customer, surveys, customer-feedback, website-usability, by eringilliam (2018-02-26)
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.