Leroy Merlin chooses Mopinion to shape online VoC programme

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  1. Leroy Merlin chooses Mopinion to shape online VoC programme
    With more than 23,000 employees and 130+ stores across France, Leroy Merlin is the leading DIY retail brand in France in the market of home improvement and gardening. The brand is not limited to an in-store offer. Leroy Merlin France also has a strong digital ecosystem with a fast growing website.
    https://mopinion.com/leroy-merlin-chooses-mopinion-to-shape-online-voc-programme/
    Tags: customer-story, customer-success, france, leroy-merlin, retail, voc, by tjeerdtraats (2019-08-08)
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Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.