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  1. How Wendy's CX team is cooking up better social and digital service Customer Feedback News certified bookmark
    Customer experience team at the US burger chain shares how it has evolved customer service from 4 to 11 channels and made an ally of marketing along the way
    https://www.cmo.com.au/article/642471/how-wendy-cx-team-harnessing-social-digital-service-successfully/
    Tags: , , , by tjeerdtraats (2018-06-19)
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