When you're trying to deliver an exceptional product, it's easy to get lost in the constant deluge of customer feedback. Your users are likely communicating with your company through multiple channels and it can seem like feedback gets lost in a black hole. So we asked 10 experts questions to learn more about how they collect and prioritize customer feedback.
http://gainsight.com/blog/6-experts-share-how-they-use-customer-feedback-to-build-a-better-product/
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