haroon: negative-feedback*

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  1. How do you respond to a negative review? Why reply to a good review? This four-minute video will show you how to respond to reviews online, both good and bad, and earn more business in the process.
    https://www.vendasta.com/blog/how-to-respond-reviews-good-bad/
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  2. Whether the calls are online, coming in through your business phones, or a handwritten letter, make sure you’re paying attention. Negative feedback, when fair and accurate, can allow your company to deal with legitimate problems in a way that makes your business stronger now and in the long run.
    https://www.processexcellencenetwork.com/lean-six-sigma-business-transformation/articles/how-to-turn-negative-customer-feedback-around/
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  3. Whenever you get a customer complaint the voice inside your head says all kinds of wonderful things, which I can’t begin to share on a public site like this. You’re calling the customer names, you might even be calling yourself names, but if you stay in that mad, angry, defensive place you’re missing out on the best part.
    https://www.questionpro.com/blog/how-to-deal-with-negative-feedback-from-customers/
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  4. Collecting customer feedback is an excellent way for entrepreneurs to determine both the strengths and weaknesses of their product or service. The feedback received should guide future training programs as well as product development strategies.
    https://www.entrepreneur.com/article/238161/
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  5. Criticism or negative feedback isn’t the nicest thing to deal with in a business, right? Of course not, but the good thing about it, is that it can be turned into opportunities to improve your business processes and make your customers happier!
    https://www.happy-or-not.com/en/blog/
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Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.