haroon: feedback-flaws*

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  1. Do you know what your customers really think about your services? Many of the surveys for clients are flawed in such a way as to prevent the collection of useful feedback.
    The following article will help you assess and improve your feedback processes
    http://www.nkarten.com/feedbk.html/
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Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.