There’s skill involved in knowing who to get feedback from, how to do it, and which feedback to listen to and act on.
That’s what today’s post is about.
https://www.groovehq.com/blog/customer-feedback/
The very process of asking questions or seeking opinions induces people to form judgments that otherwise wouldn't occur to them. They might not consciously realize that they love a feature unless you seek feedback about it...
https://hiverhq.com/blog/collect-customer-feedback/
Where should you go if you want to tap into the social media zeitgeist to ask, listen, and have conversations with your users? How can you use it to take and keep the pulse of your community?
https://community.uservoice.com/blog/customer-feedback-social-media/
You can indeed get the insights you need, without it involving a huge investment in time. Use these tips and you’re sure to streamline the process of gathering that oh-so-necessary customer feedback.
https://blog.toggl.com/customer-feedback/
Wouldn’t it be nice if there were a way to actually know how your customer is finding your product and know what problems they’re looking to solve? Wouldn’t you create stronger offers, build better landing pages, and get more conversions?
https://www.leadpages.net/blog/get-better-customer-feedback/
Building a successful voice of the customer (VoC) program requires patience and commitment. It takes time to develop out all of the essential elements that make ordinary companies into masters of customer experience, but it’s worth the work.
https://www.qualtrics.com/blog/how-to-pick-a-winning-customer-feedback-channel/
Are your customers truly happy with your products or services? It's important to know -- the answers could shape what you offer in the future, how you price it, or where you sell it.
https://www.entrepreneur.com/article/220661/
When you’re essentially mining for free data and insights from your customers, this is actually a pretty rude way to do it. Is it really any wonder response rates are low when they’re asked with such indifference?
https://www.kayako.com/blog/the-proper-way-to-ask-for-customer-feedback/