How to collect and what to do with customer feedback

1 bookmark(s)

  1. The very process of asking questions or seeking opinions induces people to form judgments that otherwise wouldn't occur to them. They might not consciously realize that they love a feature unless you seek feedback about it...
    Voting 0

About - Made with in Rotterdam

Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.