Customer Feedback News

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1. Customer Success Story – Skoda: Optimising Overall User Experience - Mopinion

   Skoda works with Mopinion to listen to website visitors and to further strengthen relationships with their online customers.

   https://mopinion.com/customer-success-story-skoda-optimising-overall-user-experience/

   Tags: user-feedback, customer success, customer by eringilliam (2017-08-29)

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2. 5 types of online feedback form questions - Mopinion

   What does your business want to achieve with online feedback? That is the first question you and your digital team will want to ‘chew on’ before initiating any kind of online feedback programme. Identifying goals is a good first step in setting up a powerful feedback strategy as your strategy must revolve around these goals.

   https://mopinion.com/5-types-of-online-feedback-form-questions/

   Tags: customer, research-insights, feedback form questions by eringilliam (2017-08-22)

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