Tags: product*

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  1. In order to get feedback you can actually use to build a better product, you need to know the right questions to ask, and the right answers to look for.

    Simply asking your users how they like your product is a waste of time because it will always get the same response.
    https://usabilityhour.com/user-feedback/
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  2. Most companies say that they listen to their customers, and it’s true to some extent. But the larger truth is that customer feedback is often ignored because companies do not know how to get it, let alone how to make product decisions based on it. Super stoked to share this article with you folks that explores the 'why's behind the significance of customer feedback, frameworks, case studies on how it worked for Quuu , Zest.is, Zola and Shopseen along with some expert opinions from the best in the business including: Talia Wolf, Nichole Elizabeth DeMeré, Ashley Greene Matthew Spurr, Val Geisler, Sue Duris and David Hoos.
    https://growthhackers.com/articles/why-customer-feedback-is-your-secret-weapon-to-scale-your-product/
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.