Tags: online-feedback*

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  1. Asking a customer for feedback is another opportunity to create a meaningful brand touchpoint. Here are three things to remember when you create your brand's feedback mechanism
    http://adage.com/article/agency-viewpoint/death-survey-ways-improve-customer-feedback/305486/
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  2. Successful business owners know that no matter how busy they get, it's critical to take the time to get customer feedback. Understanding what your customers think about your products and services can not only help you improve quality, but can also give you insights into what new products and services your customers want.
    http://mashable.com/2011/06/28/customer-feedback-2/#ugc46wYv_GqJ/
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  3. In order to remain a strong competitor, you’ve got to keep your customers happy. Customer feedback software can help you measure and improve customer satisfaction, identify unhappy customers, reduce churn and get valuable insight from customers as to how you can improve your product or service.
    http://blog.clientheartbeat.com/customer-feedback-software/
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  4. Criticism or negative feedback isn’t the nicest thing to deal with in a business, right? Of course not, but the good thing about it, is that it can be turned into opportunities to improve your business processes and make your customers happier!
    https://www.happy-or-not.com/en/blog/
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  5. If you’re unfamiliar with online feedback forms, keep in mind that these are not to be compared with traditional surveys. Online feedback forms are dynamic tools used to capture customer feedback on websites and apps. Applying these forms to your website can help you gauge which issues your customers are running into, why they are aren’t converting, and much more
    https://mopinion.com/the-best-feedback-form-templates-for-your-website/
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.