The greatest invention since the wheel has got to be the internet. With the internet, we are given unprecedented access to so much information. Not only that, but we are also able to share information with people who we would never even personally meet.
https://www.influencive.com/the-psychology-behind-customer-feedback-and-how-it-can-help-build-your-online-business/
Whenever or however you do any new things, you must know that it’s very necessary to know from your customers what you did is right or wrong. Your customer who uses your product will be the best person to tell you whether it works or not. So the smartest thing to do is gathering precious feedback from your customers to improve not only your product offerings or services but also the way your brand is perceived.
https://www.revechat.com/blog/importance-customer-feedback-online-business/
