Tags: feedback-methods*

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  1. To be a successful company you have to understand the importance of user feedback. The problem arises with how to collect and manage this feedback to improve your products and services. Customer feedback can come from a ever increasing number of channels and in a variety of formats. In this post we will give an in depth view, listing the Pros and Cons of 3 feedback management methods: Email Surveys, Intercepts and Feedback tabs.
    http://blog.listenloop.com/pros-cons-of-3-different-customer-feedback-management-methods/
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  2. The first step towards understanding how to get customer feedback is to know the three forms feedback comes in: given, requested, and observed.
    https://www.zendesk.com/blog/how-to-get-customer-feedback/
    Tags: , by haroon (2017-11-22)
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.