Customer Feedback News

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1. Mobile Customer Effort Score (CES) Survey Template

   CES is used mainly to gauge the aggregate, digital experience of your customers with your product and how much effort it took to a visitor to achieve their goal. however you can also use mobile CES surveys to collect feedback at a number of other touchpoints along the customer journey with an app.

   https://marketplace.mopinion.com/survey-templates/in-app-mobile-ces-customer-effort/

   Tags: mobile customers, ces, customer effort score, mobile survey templates, customer goals, customer journey by tjeerdtraats (2019-09-03)

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2. Customer Effort Loyalty Survey

   Customer Effort Score is a commonly used metric that measures how much effort it took the customer to achieve his/her goal. Used mainly to gauge the aggregate, digital experience of your customers with your product, you can also use to collect feedback at a number of other touchpoints along the customer journey.

   https://marketplace.mopinion.com/survey-templates/customer-effort-score-ces-loyalty/

   Tags: customer effort score, customer loyalty, customer experience, customer journey, customer goals, feedback template, cx by tjeerdtraats (2019-09-03)

   Comments - Voting 0

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