If we want resident engagement to work we must be prepared to pay them for their valued time

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  1. We live in an age where customer feedback has never been so crucial to the success of a business. The Amazons, Tescos and John Lewis of this world have thrived precisely because they listen to what their customers want either through direct feedback, or the data. Theres nothing stronger than having constructive feedback in order to improve customer experience, but if customers are listened to and engaged with well, it also gives you something that money cant buy advocates.
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.