How to Use Customer Feedback Effectively

1 bookmark(s)

  1. Gathering customer feedback seems like a no-brainer now. Every company does it to a lesser or greater extent. Businesses spend thousands on setting up various customer feedback channels: surveys, emails, reviews, rates. Is it worth it? It definitely is if you know how to act on the customer feedback you get.
    Voting 0

About - Made with in Rotterdam

Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.