Customer feedback is important for any business that wants to better themselves. We can collect feedback on virtually any aspect of our businessour customer support, our websites usability, the effectiveness of email campaigns, you name it.
But the problem is, unless youre offering incentive for users to complete your customer feedback forms, such as discount coupons or free swag, users typically hate to give feedback (becausewelltheyre boring and theyd much rather be doing something else entirely).
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