How To Use Customer Feedback To Improve Your Marketing Strategy: 4 Tactics

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  1. Every business receives customer feedback, both positive and negative, at some point. Some companies view customer opinions as pointless jargon without considering how they can use it to their advantage. Around 95 percent of marketers say that accessing current customer data is the biggest obstacle to reaching marketing success. With such an outstanding, prevalent issue, its crucial that your business doesnt fall into the same trap and lose out on conversions. There are many ways to use customer feedback to improve your marketing strategy so your business sees growth. Here are four tactics you can use to take your brand to the next level.
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.