Customer Experience Strategy: The Secret to Better Customer Retention

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  1. Imagine youve just downloaded this awesome new app. Youre enjoying yourself. Swiping around, clicking all of the features, then realize its missing one key feature. What a bummer! Sometimes, you can live without them, but in the back of your head you hope that theyll take your feedback seriously with their next update. Believe it or not, your customers feel the same way. Are you taking your customers feedback seriously?
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.