There are a lot of ways you can use customer feedback and benefit from it. This article helps you understand why gathering client input, regardless of whether provoked or unprompted, is vital in overseeing consumer loyalty and devotion, idea generation to better products and services.
https://www.questionpro.com/blog/customer-feedback-improve-performance/
Your customers know things that you don’t. Because they have specific needs and wants, they offer a unique perspective on how your product fulfills expectations and compares to the competition...
https://conversio.com/academy/how-to-leverage-customer-feedback-to-improve-your-ecommerce-store/
