All different types of strategies and techniques help to keep businesses running and in the game. Customer feedback is an important element of a successful company, and these are the reasons why it’s so crucial to have...
https://rabidofficemonkey.com/customer-feedback-important/
Sales are a crucial aspect of every business yet, particularly for retailers in the online community. As a customer, one of the key influencers to whether you choose to buy or not to buy depends on the product reviews and if they have any. Companies fear that a bad review can be detrimental to their business – yes, some can. Though deciding against this feature completely, could be doing more harm than good.
https://socialmediaweek.org/blog/2017/11/importance-customer-reviews-sales-success/
What we are doing right and wrong that truly matters to our customers and to prospective customers?
https://www.forbes.com/sites/micahsolomon/2016/04/04/your-companys-survival-depends-on-the-right-customer-experience-feedback-heres-how-to-get-it/#4f94e76b7eef/