eringilliam: user-feedback*

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  1. Research shows that 69% of online visitors are leaving your ordering funnels without completing the order. However, increasing conversions with only one percent can mean huge increases in new leads, revenues and profit.
    https://mopinion.com/utilising-customer-feedback-to-increase-online-sales/
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  2. Voice of the Customer helps financial sector regain trust and increase productivity
    https://mopinion.com/voice-of-the-customer-helps-financial-sector-regain-trust-and-increase-productivity/
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  3. In Mopinion’s latest webinar ‘3 Practical feedback forms that drive online conversion’, webinar host Udesh Jadnanansing tackles the three critical stages of the online ordering process and provides tips on how to drive online sales using 3 powerful feedback forms. He also advises how to trigger these forms, which kinds of questions to ask and how these results can be analysed in a way that lets you easily generate leads, monitor online performance and gather insights to increase sales.
    https://mopinion.com/webinar-practical-feedback-forms-that-drive-online-conversion/
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  4. In the digital marketing landscape there also is a need for “Do-It-Yourself” tools. With our feedback reporting software we have combined this need into a leading self-service feedback management solution. Besides giving you – as a marketer – the possibility to build your own feedback forms, we also offer leading feedback data analysis and visualisation tools.
    https://mopinion.com/webinar-how-to-build-your-feedback-forms-and-dashboards-effectively/
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  5. Collecting the right customer feedback in your online ordering funnel requires careful planning and a good understanding of the journey your customers are taking when purchasing a product on your website or app. If you know how to properly harness these insights and turn them into action, you’ll be well on your way to increased sales and more loyal customers.
    https://mopinion.com/webinar-utilise-website-feedback-to-drive-online-sales/
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  6. A user feedback tool is a tool that is used on your website or mobile app to discover how users experience your online service. You are probably wondering now: “Yes, but a quantitative analytics tool (such as web statistics) supplies you with the exact same information?” This is not entirely true, because a user feedback tool retrieves the “why” question: Why do your visitors behave the way they do on your website?
    https://mopinion.com/what-are-user-feedback-tools/
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  7. When it comes to customer satisfaction, bad customer service is not a good thing – initially. However, the right company can take the critique they get from their bad customer service and turn it into a good thing.
    https://mopinion.com/what-can-you-learn-from-bad-customer-service/
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  8. A website feedback button is a tab or icon that is used to collect feedback from online visitors and customers while they are on your website. These buttons are usually located on the side or at the bottom of a web page so that they are easy for the visitor to find. In order to submit feedback, visitors click on the feedback button and an online feedback form will appear.

    To understand the real value of a website feedback button it’s a good idea to learn how they work and the various benefits they can offer your business.
    https://mopinion.com/what-is-a-website-feedback-button/
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  9. With a website feedback tool you can dig deeper into the minds of your website visitors. A website feedback tool helps collect qualitative insights about the visitor, such as the visitor’s review of the website and where he/she is experiencing problems. A website feedback tool also makes it possible to interact with your visitors.
    https://mopinion.com/what-is-a-website-feedback-tool/
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  10. An exit feedback form is an online tool used to reveal why visitors are leaving a website, especially at crucial moments. For example, when visitors abandon their activities in various ordering funnels or other conversion points on the website. This includes shopping cart abandonment, one of the most common among online visitors.
    https://mopinion.com/what-is-an-exit-feedback-form/
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.