eringilliam: mobile*

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  1. We are proud to announce the release of a new mobile feedback SDK for companies collecting customer feedback in iOS and Android apps. This innovative solution will continue to provide marketers with an easy way of gathering powerful feedback within their native apps, only now with more customisation options, a wider range of targeting features based on in-app user behaviour and more advanced analysis capabilities.
    https://mopinion.com/mopinion-releases-new-mobile-sdk-in-app-feedback/
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  2. A plethora of mobile app development platforms can turn your ideas into awesome apps and that’s what driving the mobility hype these days. Quite needless to quote but yes, every enterprise wants its product to stand out in this ocean of mobile applications.

    Quality assurance, or simply said QA, is an essential aspect of the application development. Often used interchangeably with testing though they are different terms, QA is a process that is neatly integrated into the development cycle while testing is a process taking place after the application has been coded.

    Here’s how you must kick-start to ensure a faultless stint at application QA.
    https://bizztor.com/in/focusing-quality-mobile-app-important-heres-must-go/
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  3. Self-service for the sake of self-service just isn’t enough. There, I said it. Etch it in stone. Tell a friend. Because the truth is, your self-service experience probably isn’t as good as it could be. And hidden sticking points could be leaving customers dissatisfied, frustrated, and hampering your aspirations for blockbusting, show-stopping ticket deflection.
    https://mindtouch.com/resources/5-self-service-pitfalls-that-increase-customer-effort/
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  4. Collecting and analysing in-app feedback can be very straightforward – provided that you have the right tools and methodology in place to do so. In a previous article, we outlined several reasons why collecting in-app feedback is important for the mobile user experience. The next step is to demonstrate how this feedback can be collected. There are three options to choose from when it comes to collecting feedback in-app – all of which offer their own advantages and drawbacks. These methods include: Webviews, SDKs and APIs.
    https://mopinion.com/collect-in-app-feedback-webview-sdk-api/
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  5. Gathering and implementing mobile customer feedback is the best way to truly understand how you can improve your mobile experience, but approaching your feedback strategy can be tougher than it seems.
    https://www.apptentive.com/blog/2017/06/06/6-tips-for-better-mobile-customer-feedback/
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.