eringilliam: cx-programme*

Bookmarks on this page are managed by an admin user.

1 bookmark(s) - Sort by: Date โ†“ / Title / Voting / - Bookmarks from other users for this tag

  1. In 2017, I discussed the importance of a solid financial business case for investment in customer experience (CX). As we start a new year and reflect on the performance of the economy over the last 12 months โ€“ and look at the uncertainty ahead โ€“ this has never been truer. One of the best ways to understand their full business impact is to look at examples of success.

    Virgin Money is a case in point.
    https://www.mycustomer.com/experience/voice-of-the-customer/how-virgin-moneys-customer-feedback-strategy-helped-it-top-the/
    Comments - Voting 0

Top of the page

First / Previous / Next / Last / Page 1 of 1 Customer Feedback News: Tags: cx-programme

Make sure to check out our other labels too:

About - Made with in Rotterdam

Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.