Six questions to get actionable feedback from customers

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  1. It can be very difficult to actually go looking for feedback. You have to dive in head first, tell your ego to go take a long walk, and be prepared to face some hard-to-swallow truths about your business and (gasp!) yourself.
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.