Tags: digital-marketing*

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  1. Marketing success depends on many factors. You need accurate consumer research to build your branding strategy, engaging content to delight your audience, a firm grasp of behavioral economics, and a near-mystical ability to intuit how people will weigh your message against those of your fiercest competitors. In the digital age, marketers can't win without mastering data, analytics, and automation.
    https://www.forbes.com/sites/mariyayao/2018/04/10/14-ways-machine-learning-can-boost-your-marketing/#3f6c14311b6d/
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  2. Digital marketing as an industry is highly competitive. To survive and grow amid cut-throat competition, you need to have access to the latest digital marketing tools. Here are some essential tools which you need to have:
    http://customerthink.com/15-essential-digital-marketing-tools-for-an-internet-marketer-infographic/
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  3. Bill Gates, the wealthiest man in the world once said, “We all need people who will give us feedback. That’s how we improve.” It seems that successful leaders still ask feedback from their peers and customers – it is obvious their drive to constantly improve and use the best tools at hand is a big reason why they are so fruitful in their business.

    There are several misconceptions that Digital Marketers assume about Online Customer Feedback, we listed some of them for you...
    https://mopinion.com/5-common-misconceptions-about-online-customer-feedback-debunked/
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  4. As digital marketing evolves, you need to adapt. This leaves even SEO experts exposed to mistakes. Here, we’ll outline 7 SEO mistakes that could be costing your site valuable traffic and how to avoid them.
    SEO can sometimes feel like a game of cat and mouse. As Google, Bing, and Yahoo constantly change their algorithms, digital marketers need to keep up.

    Online marketing tactics constantly change and evolve.

    But, if you want to have your voice heard online, SEO is essential. Take edgylabs.com for example. Organic traffic makes up almost 70% of all our traffic.
    https://edgylabs.com/7-seo-mistakes-you-should-avoid/
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  5. We’ve all seen this play out in life: There’s the popular, interesting friend—the reason everyone comes to the party—and the sidekick, the one everyone tolerates because they pick up the tab. This is also the story of media. Media companies (and social media platforms) are the cool friends who attract the audience. Brands pick up the tab in order to be included in that experience.

    It’s been this way since the invention of brand marketing. In the early days of print, radio and TV, audiences were truly thankful for the advertising that made programming possible and accessible. That appreciation made the model work.

    This is a truth we seemed to have forgotten in the digital era. And the promise of automation turned out to be a bit too effective, even removing humans from the audience.
    https://www.mediapost.com/publications/article/316005/a-new-story-reinvent-digital-marketing-for-the-ne.html/
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  6. At this Sitecore sponsored event, marketing and CX leaders discuss how they're working to personalise customer experiences, the role of data strategy and analytics in their success, and what machine learning will do to further CX aims
    https://www.cmo.com.au/article/633392/cmo-roundtable-how-machines-will-make-break-your-customer-engagement-success/
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  7. Exciting things are happening within your company and you want your customers and prospects to know about it! Whether it’s sharing new product updates, announcing new customers or sharing your latest blog posts, newsletters are a great way of keeping a wider audience in the loop with your business’ latest developments. And if done the right way, email newsletters can serve as a critical digital marketing asset. But how do you know if the content, design and overall message you’re sending out in your newsletters is ‘right way’? Well you can’t really know unless you’re using feedback surveys in your email newsletters…
    https://mopinion.com/how-to-use-feedback-surveys-in-email-newsletters/
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  8. It’s become something of a trend for U.S. consumers to share their thoughts about the customer service they have received -- good and bad --through social media. That said, the NICE/BCG 2016 Consumer Experience Report shows that many consumers are starting to have doubts about whether or not social media platforms alone are a way for brands to address their issues.
    https://www.entrepreneur.com/article/273116/
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  9. In addition to no longer having a choice on whether they need a digital strategy, most business owners are almost incapable of being experts in their field while being experts in social and digital media. Social and advertising platforms experience constant changes that have potential to alter the success or failure of a campaign if left unmanaged. That's why it's so important to hire or outsource a dedicated digital marketing team.
    https://www.forbes.com/sites/forbesagencycouncil/2018/02/21/is-your-digital-marketing-team-prioritizing-these-five-critical-brand-components/#21594a3a616f/
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  10. TripAdvisor, Inc. announced the results of its 2018 "Hospitality Sector Report" in partnership with Ipsos MORI showcasing the top concerns and areas of focus for travel businesses, including hotels, restaurants, experiences, tours and attractions listed on TripAdvisor.
    https://www.finchannel.com/tourism-and-travel/74967-online-reputation-management-mobile-experience-and-driving-direct-bookings-critical-areas-of-focus-for-u-s-travel-businesses/
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.